Dominos IndiaDomino’s Pizza India Ltd. was incorporated in March 1995 as the master franchisee for India. Mr. Shyam S. Bhartia and Mr. Hari S. Bhartia of the Jubilant Organosys Group were the promoters of the company. It has proceeded to become one of the largest and fastest growing international food chains in South Asia. The first Domino’s Pizza store in India opened in January 1996, at New Delhi. Today, Domino’s Pizza India has grown into a countrywide network around 220 outlets in 42 cities and is the leader in the fast food delivery segment.
Domino’s Pizza India Ltd is the best employer in the QSR (Quick Service Restaurant) Industry in India, according to the recently held Hewitt Best Employer Survey 2009. The case gives an overview of Domino’s revamped supply chain operations in India. It discusses the various benefits of the new logistics model and discusses the reasons for the revamp.